Privacy Policy
Last Updated: 06/01/2026
At The Uprise Herbs, accessible from https://theupriseherbs.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by The Uprise Herbs and how we use it.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
1. INFORMATION WE COLLECT
When you visit our site or make a purchase, we collect the following types of information:
- Personal Information: When you attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information."
- Device Information: As you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site (including your IP address, browser type, and time zone).
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Fulfill Orders: Process payments, arrange for shipping, and provide you with invoices and order confirmations.
- Communicate with You: Send you updates about your order, customer support responses, and important notices.
- Marketing & Advertising: Consistent with the preferences you have shared with us, provide you with information or advertising relating to our products (e.g., email newsletters, SMS updates).
- Screen for Risk: To help us screen for potential risk and fraud (in particular, your IP address).
3. SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.
- Shopify Platform: We use Shopifyto power our online store.
- Payment Gateways: Your payment data is processed securely by our payment partners (e.g., Razorpay, PhonePe). We do not store your card details on our servers.
- Logistics Partners: We share your name, address, and phone number with courier partners (e.g., Shiprocket, Delhivery) solely for the purpose of delivering your order.
4. ADVERTISING AND ANALYTICS (Important for Meta Ads)
We use data collection technologies for remarketing and advertising purposes:
- Facebook Pixel: We use the "Facebook Pixel" to track user activity on our website for the purpose of managing our advertising campaigns. This helps us measure the effectiveness of our ads and show you relevant products on Facebook and Instagram.
- Google Analytics: We use Google Analytics to help us understand how our customers use the Site.
5. DATA SECURITY
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Your payment information is encrypted using SSL technology.
6. YOUR RIGHTS
If you are a resident of India, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
7. CHANGES TO THIS POLICY
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:
- Email: theupriseherbs@gmail.com
- Phone: +91 63756 16044